POLICY

NO changes will be made to an order after it is placed. Please ensure that both your billing and shipping addresses are correct before placing your order. 

WHEN CHECKING OUT YOU AGREE TO ALL PROCESSING AND SHIPPING TERMS

Return/Exchange

Due to the nature of each product, we do NOT accept returns or exchanges. If product(s) arrives broken or damaged, please email a picture/your name/order number to yonisistahs@gmail.com within 24 hrs of receiving your product(s) per tracking for further assistance. Allow 24-48 business hours for a response. 

Processing/Shipping/Local Pickup

•Processing time: 10-12 business days*

•Shipping time: Varies based upon checkout

•Shipping carrier(s): United States Postal Service (USPS) and UPS

**Due to Covid-19, all shipping carriers are experiencing a delay in shipment . Please be patient! Any questions or concerns regarding your package once it has left Y.O.N.I facility (processed for shipping/in transit by the carrier) please reach out to carrier via tracking number**

*Business days do NOT include weekends, federal holidays, or personal time

(By approval of YONI owners) LOCAL SHOPPERS ONLY (Augusta,GA Metro): We are currently offering a pick up option with the use of our discount code at checkout “  “ . Pickups are designated for 1 day out of the week with a 1-2 hr window. Once your order is ready (processing time applies), you will receive a notification via text/email which will include further details on pickup location, date, and time.

Y.O.N.I can/will refuse service to anyone !!